Smart meters are advanced digital meters that can record your electricity use every 30 minutes, which means you can see both how much electricity you are using and when you are using it. A smart meter can send this information securely to your energy provider, so visiting your property to read your electricity meter is no longer required. Smart meters can also be used as an analysing tool by the retailer to measure the quality of the power at your property.

More information can be found in the links below.

• Smart Meter Customer Information Booklet (PDF, 224.9 KB)
• In-Home Display Manual (PDF, 1.1 MB)

Prepayment (Pay as You Go)

Some customers may be able to utilise the Prepayment option in their smart meter. The following guide has been provided to understand this function. For more information or to find out if you are able to access the Prepayment option, contact Cowell Electric.

• PAYG Quick Reference Guide (PDF, 318.1 KB)

All meters within the RAES scheme, including the communities in the APY Lands, Yalata, and Oak Valley, were upgraded to smart meters.

Here is a guide on how to use the smart meter:

• Understanding Your Smart Meter (PDF, 4.2 MB)

There is also information about how to pay for electricity, and how to use your prepayment meter card:

• Paying for power - a guide to getting started (PDF, 4.8 MB)