If an audit is to be conducted, you have the right to:

  • Ask for reasonable time to produce your records
  • Negotiate the time and place for the investigation with the authorised officer
  • Receive written confirmation of these arrangements

During an audit, you have the right to:

  • Sight the authorised officer's identification and authority
  • Expect the authorised officer to be professional and courteous
  • Involve your professional representative in the process
  • Ask how long the investigation is likely to take
  • Expect your affairs to be treated with strict confidentiality
  • Be given the opportunity to explain the reasons for any irregularities, discrepancies, decisions etc.

At the end of the audit, you have the right to:

  • Receive an explanation of the results or findings
  • Ask the authorised officer how an assessment of royalty payable has been applied
  • Ask for advice about the objection and appeal process
  • Discuss any aspect of your case with the authorised officer and/or their manager