If an audit is to be conducted, you have the right to:
- Ask for reasonable time to produce your records
- Negotiate the time and place for the investigation with the authorised officer
- Receive written confirmation of these arrangements
During an audit, you have the right to:
- Sight the authorised officer's identification and authority
- Expect the authorised officer to be professional and courteous
- Involve your professional representative in the process
- Ask how long the investigation is likely to take
- Expect your affairs to be treated with strict confidentiality
- Be given the opportunity to explain the reasons for any irregularities, discrepancies, decisions etc.
At the end of the audit, you have the right to:
- Receive an explanation of the results or findings
- Ask the authorised officer how an assessment of royalty payable has been applied
- Ask for advice about the objection and appeal process
- Discuss any aspect of your case with the authorised officer and/or their manager